Is Facebook worth the hassle?

I was labeled a heretic in 2010 when I advised most clients to think twice about going down the Facebook rabbit hole.

How to rescue a failing restaurant in 6 months

“If you’re the CEO of a struggling business, let’s hope we never meet. I’m a turnaround guy. When I arrive, you leave, and profits return. Let’s avoid that unpleasantness.”

Do Groupons harm your reputation? YES! (sorry)

Turns out, trashing your profits and your reputation has never been easier. Just put out a Groupon (Living Social, whatever). Three scientists from Boston University and Harvard analyzed 7 million Yelp reviews, finding that businesses... 

Are you promoting your competitors?

Is your "loyalty" program under-performing? This might be why...

Move Your Line Like Starbuck's

#1 Easiest way to boost restaurant sales

It's not sexy but it gets the job done. Here it is... Stop chasing the smallest opportunity...